Privacy Policy
This policy explains what personal information Nawafidh Zeina Al-Tiknia Company collects through this website and the messages you send us, why we collect it and the choices you have.
Who we are
This website is operated by Nawafidh Zeina Al-Tiknia Company (“Nawafidh Zeina”, “we”, “us”), a company registered in the Kingdom of Saudi Arabia.
Information we collect
Information you send us: the contact form on this website does not store your information or send it to us. It prepares a message that you send yourself, through WhatsApp or your own email app. When you send it, we receive what it contains: your name, email address, telephone number and company name (if you give them), the type of inquiry, your answers and your message.
Technical information: our hosting provider processes standard request data, such as IP address and browser type, in order to deliver and secure the website.
How we use information
We use the information you send us to respond to your inquiry, to assess and discuss potential work with you, and to keep a record of our correspondence.
We do not sell personal information and we do not use it for advertising.
Legal basis for processing
We process the information in your inquiry on the basis of your consent, given when you send it to us, and our legitimate interest in responding to business inquiries.
Sharing and service providers
We share personal information only with service providers that help us operate this website and our correspondence, such as our hosting and email providers, and only to the extent they need it to provide those services.
When you press “Send by WhatsApp” or “Send by email”, the prepared text is handed to WhatsApp (Meta) or to your email app or webmail, which may keep it, even before you send it, under their own terms and privacy policies. When you send it, WhatsApp carries the message to us, or your email provider and ours carry the email.
Retention
We keep inquiry records for as long as needed to handle the inquiry and any resulting business relationship, and delete them when they are no longer required.
Your rights
Depending on the law that applies to you, you may have the right to access, correct or delete your personal information, and to withdraw consent. To exercise these rights, contact us using the details on our contact page.
Security
We apply technical and organisational measures intended to protect personal information against unauthorised access, loss or misuse.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.